KMD CSR REPORT 2018 FOREWORD AND STRATEGY: A transformational world Digital technology is changing our world. These are not small changes, but rather the basic ways in which we work and interact with each other. Technology gives us new opportunities and it has the potential to help us cope with everyday tasks faster and easier than before. The digitization changes and transforms the way we work and organize ourselves on both micro and macro levels – and it brings new opportunities to address the global challenges that we cannot imagine today are possible solutions. The impact of digital technologies and data also brings forth new issues and concerns. As citizens, customers and professionals, we must pay attention to and relate to its consequences. More technology is not the answer to everything. Therefore, KMD is committed to utilizing the digital technologies in a responsible manner. The difference we make, therefore, is based on understanding the users’ needs and integrating security and people’s right to privacy in our solutions for public and private customers. Our core values state: We understand your business – We create value – We act responsibly. And this is becoming more relevant than ever. Clear strategy and ambitions In times of change, a clear line of sight is crucial to one’s progress and success. At KMD we have established a strategic journey towards 2022. KMD will continue to be the most important and most relevant IT supplier to the municipal and regional market for both administrative solutions and citizen-based services, as well as the maintenance and development of new products. Both data and digital services as well as data analysis will drive this development. Our commitment to the public sector continued at a very high level over the years. Across ministries and governments, we are developing complex projects and creating administrative and social solutions. For private companies, KMD continues to develop, design and operate digital solutions across industries. The digital transformation has left its mark. Among the most important sectors are the energy and utilities sector and the financial sector. In particular, KMD invests in and delivers to the financial sector with pension companies and financial institutions. Our purpose is to deliver the benefits of technology to help our customers succeed and make a difference in society, business, and everyday life. 4
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